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Privacy Policy

Privacy Policy of TrueLake Audio Inc. 

TrueLake Audio Inc. operates the www.truelake.com website, which provides content on its website as well as through its newsletter and its software applications (collectively called “Service”).

This document is used to inform visitors, subscribers and users of our policies with the collection, use, and disclosure of any personal information (“Personal Information”) in using our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not sell, use or share your information with anyone except as described in this Privacy Policy. 

Information Collection and Use

For a better experience while using our Service, we may ask you to provide us with certain information, including but not limited to your name and email address. The information that we collect will be used to contact or identify you. 

Log Data

We want to inform you that whenever you use our Service, we collect information that your browser sends to us(“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 

Cookies Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. 

Our website uses these cookies to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Opting Out and Controlling Your Privacy

We recognize the importance of privacy to you. There are several ways in which you can “opt out” of or fine tune the data collection process. Management of your browser cookies is an effective way to do this when visiting the TrueLake website. 

Chrome users may refer to Google’s page for guidance: 

        https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DAndroid

Safari users may refer to Apple’s page on managing cookies: 

        https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac 

If you use a web browser other than Chrome or Safari, please refer to the support page for that browser.

 If you wish to discontinue receiving our newsletter or other communications from us, we make it easy to unsubscribe. After you unsubscribe, we will delete your personal information as soon as it is practical to do so.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service; 

• To provide the Service on our behalf; 

• To perform Service-related services; or 

• To assist us in analyzing how our Service is used. 

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. 

Security 

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. 

Links to Other Sites 

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to review their privacy policies separately. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

Children’s Privacy 

Our Services do not directly address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time and we advise you to review the document on our website periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Such changes are effective immediately. 

Contact Us 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.